Answers Guide

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Intro

ProudCity Answers allows you to easily add searchable, topic-specific plain language information into your website.

To help you get started, we created the ProudCity Answers Guide that categorizes government-specific topics and relevant questions you can use to create your own ‘Answers’ content.

You may notice questions in multiple categories, and this is intentional. For example, a person trying to renew their driver’s license can find information under both ‘Transportation’ or ‘Permits and Licenses’ because both categories are logical places to look.

Resources 

Tools

Categories and sample questions

Jobs & contracts

Jobs

  • How do I apply for a city job?
  • What benefits does the city offer?

Contracts

  • How can I get bid information or subscribe to your vendor database?
  • What are the current contract opportunities with the city?

Payments & taxes

Personal taxes

  • How do I pay my income taxes?
  • How do I pay my property taxes?
  • How do I pay my water bill?
  • What is the wage tax?

Pay a bill

  • How do I pay my water bill?
  • How do I pay my sewage bill?

Business taxes

  • How do I pay my business taxes?
  • How do I pay my water bill?
  • What is the sales tax in the city?

Property taxes

  • How do I find out about delinquent property tax?

Parking/traffic tickets

  • How do I dispute a ticket?
  • How do I pay a parking ticket?

Business

Business tax

  • How do I pay my business taxes?

Codes

  • How can I obtain a copy of the municipal codes?
  • How do I report a housing code violation?
  • What are the city dog ordinances?
  • What are zoning restrictions in the city?

Business licenses

  • Does the city require a business license?
  • How do I start a business in the city?

Transportation

Parking

  • How do I get a parking permit?
  • When is street sweeping on my block?

DMV

  • How do I get a license?
  • How do I renew my vehicle registration?
  • Where is my nearest DMV?

Public transportation

  • How do I find my bus route or schedule?
  • How do I get around the city?

Health

Hospitals

  • How do I find a hospital?

Water quality

  • How do I test my drinking water?

Food protection

  • How do I report food safety concerns?

Air quality

  • How do I get a carbon monoxide test?

Property & housing

Rentals

  • What are my tenant rights?

Property tax

  • How do I pay my property tax?

Violations

  • How do I report housing code violations?

Public Housing

  • How do I apply for public housing?

Permits & licensing

Marriage

  • How do I get a marriage license?

Birth certificate

  • How do I get a copy of a birth certificate?

Licenses & ceremonies

  • How do I file for a liquor license?
  • How do I get my pet licensed?
  • How do I register my vehicle?
  • How do I get a driver’s license?

Park permits and reservations

  • How do I reserve a park facility?

Building permits

  • How do I obtain a building permit?

Services & safety

Elections

  • How do I register to vote?
  • Where do I vote?
  • Where do I find election information?

Parking/traffic tickets

  • How do I pay a parking ticket?

Sanitation

  • How do I dispose of paints and chemicals?
  • How do I find my trash and recycling pickup day?
  • Who do I call when my garbage has not been picked up?

Courts

  • Where do I report for jury duty?

Education

  • How do I apply to community college?
  • How do I enroll my child in school?

Police

  • How do I file a police report?
  • Who do I call about police-related non-emergencies?

Culture & recreation

Park permits and reservations

  • Is there a public swimming pool?
  • Who do I call to reserve a park facility?

Parks and recreation

  • How do I enroll my child in little league?

Events

  • Where can I find a list of upcoming concerts and cultural events?
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